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Your mobile phone contacts are stored in your phone's SIM (subscriber identity module) card. You may need to recover them if your mobile phone is broken.

How to Recover the Lost Contact from Mobile Device

Step 1

Remove the battery casing from your cell phone. Remove the battery; there should be a silver sleeve that holds the SIM card under where the battery was--if it isn't there, consult the owner's manual to find the location of the SIM card. Slide the SIM card out of the sleeve.

Step 2

Remove the battery casing from your new, unbroken cell phone. Remove the battery. Slide the SIM card into the sleeve where it was in your previous phone. Start your cell phone--your contacts, messages and preferences should be on your new phone; you can use your old number and you don't have to switch service providers.

Step 3

The iPhone has an internalized SIM card which is difficult to access; it is located at the top of the iPhone between the audio output and the power button. Take a paper clip end and stick it into the small hole on top until the SIM card slot pops out. Slide it out the rest of the way and remove the SIM card, and insert a new one.

If you can not recover the contact from your mobile device, you can try WiseRecovery. WiseRecovery is a free and easy mobile device recovery software. There are three recovery modules on the main window of the interface:

1. Download WiseRecovery, install it and launch it. Click the "Start Scan" button on the main window of WiseRecovery.

2. You can see the list of all volumes found on your mobile, select the exact drive and click the "Next" button to start scanning. If you can't see the drive, please make sure your external drives are connected, and click 'Refresh' button.

3. It will take about 2-10 minutes to scan, it depends on files amount on the disk. After scanning is finished, you can preview text document and picture files.

Operating System:MAC

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